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How can we help you?
I need help registering my product
Click here for Product Registration
Where is my order?
AquaticLife e-mails the invoices for all orders when the item(s) ship. The shipping method and tracking numbers are found on the invoice.
I am having trouble locating my serial number
Your product may contain a unique seven digit serial number. For electrical products, the serial number is usually located where the electrical cord enters the product. Serial numbers on light fixtures are located on the back side of the fixture. Need help locating the serial number? Please call 1-888-548-3480.
I need help setting my digital timer
Detailed instructions for setting the digital timer can be found in the operating manual for your light fixture. Locate your fixture under the products menu and refer to the operating manual or instructional video for step-by-step instructions.
I need help with my light fixture
Click here for Light Fixtures FAQs
I need help with my RO/DI System
Click here for RO/DI Systems FAQs
Toll Free: 1-888-548-3480
Monday – Friday
8:00 AM – 4:00 PM Pacific Time
2416 West Victory Blvd. #136
Burbank, CA 91506