Frequently Asked Questions
Why does my light fixture not work?:
Why does the circuit breaker trip every time I turn on my fixture?:
Why do I get shocked when I touch my fixture?:
Why won’t my HID lights come on? They were working minutes ago.:
Why is there something that moves or rolls inside my light bulb (lamp)?:
Why is the color of my new light bulb (lamp) different?:
Why is there no display on my digital timer?:
Why don’t my LED’s work?:
Can I place my light fixture under a canopy?:
When should I replace the lamps?:
How do you change a ballast?:
How do I change an LED in my T5 HO or Compact Fluorescent Fixture?:
Why does my light flicker?:
Where are the tank frame mounts (feet) for my fixture?:
Where is the hardware to link the Dual-Lamp fixtures together?:
Why do the lamps turn on at the wrong time?:
Why is the timer not responsive or has no display?:
Why can the timer not be programmed?:
Why do the lamps flash, but not stay on?:
Why does the timer control two or four lamps in my six lamp fixture?:
Does the fixture include a warranty?:
Can I operate the fixture with the acrylic lens cover removed?:
Can I rest the fixture directly on top of the aquarium?:
Is it OK to throw fluorescent and HID lamps in the trash?:
What do I do if I spilled water on my fixture?:
What do I do if my fixture falls into the aquarium?: